Visitors can video or voice call without navigating a phone tree.
ONSIP RECORD CALL SOFTWARE
Thanks to our early efforts on our platform, we do not rely on upstream software vendors and have the freedom to innovate,” says Oeth.įor instance, customers can utilize the company’s InstaCall app and place call buttons on their websites.
“We help organizations integrate their remote workforce, boost sales conversions, and improve customer experiences. Furthermore, the company has expanded to help businesses accomplish goals beyond connecting desk phones. “We let customers choose any standard SIP (VoIP) phone, and we don’t lock them in with proprietary software,” says Oeth. OnSIP empowers businesses to connect and collaborate with 50+ UCaaS features, pricing that starts with free, and the freedom to select their phones. Modern organizations look for communications solutions that enhance their business operations while reducing costs. OnSIP flexes to meet the needs of modern organizations Make better staffing decisions with the Smart Queue Dashboard, a web app that lets supervisors monitor queues, run reports, and more.īoost sales and support with InstaCall, a solution that lets your website visitors click-to-video-call your team right in their browsers. Work smarter by integrating OnSIP with the platforms you already use such as Zendesk, Slack, Highrise, and Salesforce. OnSIP doesn’t stop with the standard phone system features.
Today, our cloud phone system and collaboration platform has served over 70,000 customer accounts,” says Oeth. “We also made some big technology investments, architecting our own proprietary platform and patenting a method for scaling it with high redundancy and reliability. They sought to design a service that was refreshingly easy for customers to set up and self-service. OnSIP was established with these ideals in mind by internet veterans Michael Oeth, CEO Robert Wolpov, President and John Riordan, CTO in 2004. “Today, our cloud phone system and collaboration platform has served over 70,000 customer accounts.”Ī Unified Communications as a Service (UCaaS) platform merges all of a business’s communication tools (phones, video chat, messaging, etc.) into one service, facilitating more efficient team collaboration and customer outreach.
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